Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse, East Syracuse

My stay at the hotel had its ups and downs. The rooms were small and had Spartan furnishings, and there was a strong smell of marijuana in the place and outside my room, which was concerning. The location was convenient, and the dining experience exceeded my expectations. Overall, there were some issues that need improvement, but it served its purpose for an overnight stay.

The hotel didn't quite live up to the photos on the website but served its purpose for an overnight stay. There were some concerning safety issues that were unacceptable, especially for a hotel claiming to be completely remodeled in the spring of 2017. The service was accommodating during check-in/out and breakfast, although there were instances where assistance was lacking. The location was convenient with nearby restaurants and banking facilities, but there were some maintenance disruptions. The dining experience had good food but lacked options and timing. Overall, the stay had its challenges but had some positives as well.

My stay at the hotel was a mix of positives and drawbacks. The location was convenient with nearby restaurants and banking services, but the room had too much furniture, making it feel a bit cramped. The service, on the other hand, was very helpful and accommodating, although there were issues with personal calls and negative talk about the manager. The dining options were varied and ready early in the morning, yet some items seemed reminiscent of camping food. Overall, it was a decent stay with some room for improvement.